Orders, Invoicing & Payments

Submit your box details online and our team will confirm specifications before beginning production.

Full payment is required upfront so we can schedule production and secure materials.

Yes, we issue detailed invoices outlining quantities, printing, finishes, and delivery costs.

Minor adjustments are possible before proof approval; changes after approval may incur charges.

Most payments are processed in USD, with clear conversion shown on your invoice.

Review the digital proof carefully and approve it via email to move into production.

Cancellations are time-sensitive; fees apply once proofs are approved or production begins.

Refunds follow our policy and may involve deductions for labour, design, or setup costs.

Yes, larger quantities typically receive lower per-unit pricing depending on specifications.

Production begins once payment clears and your artwork proof is fully approved.